FAQ
What is your return policy?
Our return policy allows returns within 30 days of purchase with the original receipt.
Do you offer international shipping?
Yes, we offer international shipping to many countries with additional fees.
How can I track my order?
You can track your order using the tracking number provided in your confirmation email.
What payment methods do you accept?
We accept credit cards, PayPal, and several other online payment options.
Can I modify my order after placing it?
Unfortunately, once an order is placed, we cannot modify it. Please contact support for assistance.
How do I cancel an order?
To cancel an order, please contact our customer service within 24 hours of placing the order.
How do I apply a discount code?
You can apply a discount code during checkout in the designated field before payment.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional charge. You can select this option at checkout.
What should I do if I receive a damaged product?
If you receive a damaged product, please contact our support team within 48 hours with photos of the damage.
How long does shipping take?
Shipping times vary based on location, but generally take 5-7 business days for domestic orders and 10-15 business days for international orders.
